Our FUJIFILM Authorized Repair Centers can service your X Series and GFX system cameras and lenses. And if you have an accident, they’ll get you back up and running in no time.



Try the X Series and GFX system and discover why professionals choose FUJIFILM!

Award-winning X Series and GFX system equipment is now available as rental units and can be shipped anywhere in the United States. Take the opportunity to rent a FUJIFILM X Series and GFX system camera, lens, or kit to learn more about our X Series and GFX system, or to keep creating beautiful imagery while your camera or lens is being repaired.

To find out more about the Pro Rental service, including an up to date price list, visit the FUJIFILM Pro Rental website.

Get your Fujifilm gear repaired

FUJIFILM Authorized Repair Centers

To receive service for your camera, we suggest that you send your camera directly into FUJIFILM North America Corporation for an evaluation. In the packaging you will need to:

  • Include a copy of a dated proof of purchase (limited one year warranty on all FUJIFILM digital cameras from date of purchase)
  • Include a note with a brief description of problem or service requested along with your contact information including a telephone number, shipping address and email address
  • Include a filled-out repair form
  • Remove any batteries or accessory items

If your unit is covered under warranty, you will receive an acknowledgment. If your unit is not covered under warranty, you will receive an estimate for the repair prior to any work being done.

For details of where to send your equipment, please visit the FUJIFILM Repair Center website.

FUJIFILM GFX Professional Service

FUJIFILM Professional Services (FPS) provides outstanding support for professional photographers. For only $499 per year, qualified GFX system owners can rest assured that they have FUJIFILM Professional Service on their side. Members in the GFX FPS Program will receive exclusive phone and email support, complimentary Check and Cleans, discounted and expedited services, and express repairs and loaners where applicable.

To see the full range of benefits and find out if you qualify for the service, visit the FUJIFILM GFX Professional Services website.

Firmware Updates

Does Your Camera Have the Latest Firmware?

FUJIFILM regularly releases firmware updates for both X Series and GFX system cameras and lenses and it’s important to make sure you have the latest versions installed. Keeping the firmware up to date will ensure you have access to the latest features and optimum performance.

Firmware updates are FREE and simple to do. All you need is a fully charged battery and a formatted memory card, along with the firmware update itself.

To check if a firmware update is available for your FUJIFILM equipment, please visit the FUJIFILM Firmware website.

FUJIFILM Product Registration

If you already have X Series or GFX equipment and would like to register it for faster customer service, special offers, and more, please visit the FUJIFILM Product Registration website.